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Our Reporter Tried Meta’s Viral AI Agent. Should You?

Sep 30, 2026 · 20m

Summary

WSJ tech columnist Nicole Nguyen tests Meta’s new AI agent, Muse, which automates tasks like booking childcare and finding products. While the agent proved useful, it also made errors and aggressively requested access to sensitive personal data like emails and calendars. The episode highlights the trade-off between convenience and privacy, noting security risks like prompt injection attacks and Meta’s history. Nguyen ultimately decides to delete her agent, illustrating the polarizing nature of this emerging technology.

Topics discussed

Intro and announcement of live show in Dallas Meta launches Muse AI agent and its capabilities Comparison with ChatGPT and initial user hesitation Show introduction and upcoming segments Sponsorships: Intuit Credit Karma and Indeed Naming the agent and customizing the avatar Test 1: Finding and buying a bike rain cover Test 2: Pilates referral error and AI hallucinations Booking childcare and granting calendar access Privacy concerns regarding sensitive personal data Sponsorship: Gatorade Light The trade-off: convenience vs. data access Security risks: Prompt injection and hacking Meta's security measures and trust issues Public opinion and impact on online advertising Future of agentic AI and data portability Final verdict: Deleting the agent data Outro and post-show banter
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